Terms and Conditions
Welcome to Active Athlete Shop, the online store for fitness, sports and outdoor items. Please read these terms and conditions carefully before visiting our website or purchasing products from us. By using our website and/or purchasing products from Active Athlete Shop, you agree to these terms and conditions.
- Definitions
- “Active Athlete Shop”, “we”, “us”, or “our” refers to Active Athlete Shop, the website owner and provider of products.
- “Customer”, “you”, or “your” refers to the person visiting our website and/or purchasing products from us.
- “Products” means all goods offered for sale on our website.
- “Website” refers to the Active Athlete Shop website, located at www.activeathleteshop.nl
- Use of the Website
The use of our website is subject to the following conditions:
- You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with other users' use.
- We reserve the right to restrict or terminate access to our website at any time and for any reason, without notice.
- We are not responsible for any damage or loss arising from the use of our website or its contents.
- Products and Orders
- By placing an order with Active Athlete Shop, you represent that you are at least 18 years old and have the legal capacity to enter into a binding contract.
- All orders are subject to availability. In the event that a product is unavailable after you have placed an order, we will contact you to inform you and refund any payments.
- We reserve the right to refuse or cancel any order for any reason including but not limited to suspected fraud, incorrect pricing, or errors in product descriptions.
- The prices of our products are subject to change without notice. All prices include VAT, but exclude shipping costs.
- Payments
- Payments for orders on our website are processed via secure payment methods. We do not store credit card information or have access to your credit card information.
- All payments must be processed before we ship the order. We reserve the right to refuse or cancel payments if we suspect fraud or unauthorized use of payment information.
- Shipping and Delivery
- We strive to process and ship orders as quickly as possible. However, delivery times are estimates only and may vary depending on your location and other factors beyond our control.
- Once an order has shipped, you are responsible for tracking the status of your shipment and any customs or import fees that may apply to international orders.
- We are not responsible for delays or loss of orders due to force majeure, transportation problems, strikes, or other unforeseen circumstances.
- Returns and Refunds
- We offer a returns policy for products that are damaged upon delivery or do not meet your expectations. Please contact us within 14 days of receiving the product to arrange a return.
- Returned products must be in their original condition and packaging and must not show signs of use. Returns that do not meet these conditions may not be accepted.
- Once we have received and inspected the returned product, we will process a refund for the purchase price, excluding any shipping costs.
- Intellectual property
- All content on our website, including but not limited to text, images, logos, and trademarks, is the property of Active Athlete Shop and is protected by copyright and other intellectual property laws.
- You agree not to use our website for any purpose that infringes our intellectual property or the rights of others.
- Changes to the General Terms and Conditions
- We reserve the right to change these terms and conditions at any time and at our sole discretion. Changes will become effective as soon as they are published on our website.
- It is your responsibility to regularly check the terms and conditions for updates or changes.
- Contact details
- If you have any questions or comments about these terms and conditions, please contact us at [contact details].
Thank you for visiting Active Athlete Shop and enjoy your purchases!
